Office Specialist I - Augusta - 0011

Department of Inland Fisheries and Wildlife; United States; On-site; USD 53,855,000 - 77,385,000; Full time

Benefits offered by this job

13 paid holidays

12 days of sick leave

3+ weeks of vacation leave annually

Health insurance coverage

Dental insurance

Retirement plan

Gym membership reimbursement

Flexible Spending Accounts

Job summary

The Department of Inland Fisheries & Wildlife is seeking an Office Specialist I in Augusta to support licensing, registrations and program administration. The role involves customer interactions in person, by phone, and online, and requires accurate recordkeeping and basic office tasks.

The successful candidate will learn state laws related to licensing and permits and work as part of a small team across moose permit programs, lotteries, auctions and lodge permits.

Qualifications

• Training, education, or experience in office and administrative support work that demonstrates proficiency in modern office practices.
• Ability to use independent judgment, initiative, and discretion to make determinations on varied matters.
• Preference will be given to candidates with experience working with the public over the phone and basic accounting skills.

Responsibilities

• Manage Program Administration: Lead the administrative operations for the Maine Moose Permit Program, including the moose permit lottery, moose permit auction, and lodge permits.
• Deliver Customer Support: Provide clear oral and written information regarding licensing, permits, and registration requirements to the public.
• Process Financial Transactions: Post payments, handle account adjustments, and perform basic account reconciliation.
• Maintain Accurate Records: Input data, track permits, and update permit files using various computer applications.

Skills

Office administration

Independent judgment

Communication skills

Job description

DEPARTMENT OF INLAND FISHERIES & WILDLIFE OFFICE SPECIALIST I Opening Date: September 25, 2026 Closing Date: End of the day October 09, 2026 Location: Augusta Position Number: 01812-0011 Position Type: Permanent Full Time/Year-Round Class Code: 6546 Grade: 16 (Administrative)

Salary: $18.76 - $27.03 Per Hour

BRIEF JOB DESCRIPTION:

This position is office and administrative support work. The successful applicant will be a collaborative member of a small team of people whose primary responsibility is performing complex varied office support tasks working directly with agents in person, on the phone, through the internet and by mail providing oral and written information explaining various licensing and registration requirements in accordance with office standards. The selected candidate will be required to learn and know State of Maine laws that pertain to licensing, permits, and registrations.

Primary Responsibilities:

Manage Program Administration: Lead the administrative operations for the Maine Moose Permit Program, including the moose permit lottery, moose permit auction, and lodge permits.

Deliver Customer Support: Provide clear oral and written information regarding various licensing, permits, and registration requirements to the public.

Process Financial Transactions: Post payments, handle account adjustments, and perform basic account reconciliation.

Maintain Accurate Records: Utilize various computer applications to input data, track permits, and update permit files.

MINIMUM QUALIFICATIONS:

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I and Office Associate II.

Preference will be given to candidates with experience in working with the public over the phone and with basic accounting skills such as posting payments, making account adjustments and account reconciliation.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day.

Benefits and Compensation:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.


• Health Insurance Coverage– The State of Maine pays 85%-100% of employee-only premiums ($12,213.60-$14,369.04 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.


• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.


• Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).


• Retirement Plan– The State of Maine contributes at least 14.06% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.


• Gym Membership Reimbursement– Improve overall health with regular exercise and receive up to $40 per month to offset this expense.


• Health and Dependent Care Flexible Spending Accounts– Set aside money pre‑tax to help pay for out‑of‑pocket health care expenses and/or daycare expenses.


• Public Service Student Loan Forgiveness– The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.


• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.


• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty‑two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.


• Voluntary Deferred Compensation– Save additional pre‑tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

There’s a job and then there’s purposeful, transformative work. Our aim to create a workplace where you can learn, grow, and continuously refine your skills.

Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.