Office Specialist

ATI Physical Therapy; South Carolina; On-site; USD 19,000 - 25,000; Full time

Job summary

ATI Physical Therapy is seeking a front desk administrative associate to serve as the first point of contact at ancillary service locations. You will handle patient intake, scheduling, and registration, ensuring accurate billing and claims processing.

The role requires strong communication, proficiency in Microsoft Office, and preferred bilingual abilities; healthcare office experience is a plus. This is a full-time on-site position based in South Carolina.

Qualifications

• High School diploma or equivalent.
• 1+ years in an administrative position.
• Healthcare office experience preferred.
• Medical billing and coding knowledge preferred.
• Knowledge of benefit verification and authorization.
• Proficient with Microsoft Office Suite.
• Bilingual skills preferred.

Responsibilities

• Front desk administration with patient intake, scheduling, and registration.
• Coordinate scheduling and check-in processes for patients.
• Complete benefit verifications timely and accurately.
• Ensure charges and documentation are delivered to the client.
• Collect copays at the point of service.
• Maintain clinic supplies and ensure stock levels.

Skills

Customer service

Multitasking

Microsoft Office

Bilingual

Education

High School diploma

Tools

Practice management systems

Job description

Overview

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education Required:

• High School diploma or equivalent

Minimum Experience Required:

• 1 or more years in an administrative position

Preferred:

• Previous health care office experience
• Previous medical billing and coding
• Knowledge of benefit verification and authorization

Knowledge Skills and Abilities

• The ability to communicate effectively and professionally
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred

Virtual Employee?

No

Location/Org Data : Dept Number

5142