Office Services Pro: Repro & Mail Specialist

RRD; Newport Beach (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Job summary

RRD is seeking an Office Service Associate to provide back-office support, including reprographics, mail, and intake functions for our clients and teams. The role covers duties across hospitality, facilities, audio/visual, and reception, with a focus on accurate ticketing, timely task completion, and professional client interaction.

The position is a 1st shift role at a designated RRD location. It requires attention to deadlines, ability to lift up to 50 lbs, and strong teamwork in a fast-paced

Qualifications

• High school diploma or equivalent required.
• 1+ year of office services experience preferred in a large corporate environment.
• Proficient using mail, phone, email, digital reprographics and mail equipment.

Responsibilities

• Utilize appropriate logs for all office services work.
• Ensure that job tickets are properly filled out before beginning work.
• Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Be able to lift up to 50 lbs. on a regular basis.
• Prioritize workflow.
• Performs Quality Assurance on own and work of others.
• Load machines with various paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Interact with clients in person, over the phone or electronically.
• Adhere to Williams Lea policies and client site policies.
• Use equipment and supplies in a cost-efficient manner.

Skills

Written & verbal communication

Customer service

Team collaboration

Attention to detail

Education

High school diploma or equivalent

Tools

Mail equipment

Reprographics devices

Job description

RRD is seeking an Office Service Associate to provide back-office support, including reprographics, mail, and intake functions for our clients and teams. The role covers duties across hospitality, facilities, audio/visual, and reception, with a focus on accurate ticketing, timely task completion, and professional client interaction.

The position is a 1st shift role at a designated RRD location. It requires attention to deadlines, ability to lift up to 50 lbs, and strong teamwork in a fast-paced