Office Services & Reprographics Specialist

RR Donnelley; Milwaukee (WI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) retirement plan with company

Job summary

RRD is seeking an Office Service Associate to support back-office services, including reprographics and mail, for client teams. You will operate both physical and digital environments, ensuring accurate tickets and timely delivery. Strong customer service, attention to detail, and teamwork are essential.

Shift is typically Monday–Friday with standard daytime hours. The role requires the ability to lift up to 50 lbs and to work in a fast-paced setting while maintaining high quality standards.

Qualifications

• High school diploma or equivalent required; relevant experience preferred in legal, banking or large corporate environments.
• Proficient using mail, phone, email and digital reprographics equipment.
• Strong customer service and professional communication skills.

Responsibilities

• Operate office services tasks including reprographics and mail handling.
• Fill out job tickets correctly and follow established procedures.
• Meet deadlines, communicate with supervisor or client, and troubleshoot basic equipment.
• Maintain confidentiality and handle sensitive documents appropriately.
• Work effectively in a fast-paced, team-oriented environment.

Skills

Customer service

Communication

Team player

Time management

Problem solving

Attention to detail

Adaptability

Education

High school diploma or equivalent

Tools

Mail equipment

Digital reprographics

Email system

Telephone system

Job description

RRD is seeking an Office Service Associate to support back-office services, including reprographics and mail, for client teams. You will operate both physical and digital environments, ensuring accurate tickets and timely delivery. Strong customer service, attention to detail, and teamwork are essential.

Shift is typically Monday–Friday with standard daytime hours. The role requires the ability to lift up to 50 lbs and to work in a fast-paced setting while maintaining high quality standards.