Office Services & Reprographics Specialist

RR Donnelley (RRD); Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off (PTO)

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

RR Donnelley (RRD) in Los Angeles is seeking an Office Service Associate to provide daily back office services for our client and teams, including reprographics (copy) and mail services in both physical and digital environments.

You will follow established procedures, log work, fill tickets correctly, meet deadlines, and interact with clients in person, by phone, or electronically. A high school diploma and at least one year of office services experience are required.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year office services experience in legal, banking or large corporate environment.
• Proficient with mail, phone, email, digital reprographics and mail equipment.
• Strong customer service and client relationship skills.
• Strong written and verbal communication; able to meet deadlines.

Responsibilities

• Use appropriate logs for all office services work.
• Ensure job tickets are properly filled out before starting work.
• Perform reprographics, mail, and intake tasks per established procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Be able to lift up to 50 lbs. regularly.
• Prioritize workflow.
• Perform quality assurance on own and others' work.
• Load machines with paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Interact with clients in person, over the phone or electronically.
• Adhere to Williams Lea policies and client site policies.
• Use equipment and supplies in a cost-efficient manner.

Skills

Customer service

Written & verbal communication

Attention to detail

Meet deadlines

Teamwork

Education

High school diploma or equivalent

Tools

Mail equipment

Digital reprographics

Phone/Email systems

Job description

RR Donnelley (RRD) in Los Angeles is seeking an Office Service Associate to provide daily back office services for our client and teams, including reprographics (copy) and mail services in both physical and digital environments.

You will follow established procedures, log work, fill tickets correctly, meet deadlines, and interact with clients in person, by phone, or electronically. A high school diploma and at least one year of office services experience are required.