Office Services & Reprographics Associate

RR Donnelley & Sons; St. Louis (MO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) match

Life insurance

Tuition assistance

Parental leave

Job summary

RR Donnelley & Sons is seeking an Office Services Associate in Missouri to perform back office tasks for our client and teams, including reprographics, mail, and intake, supporting hospitality, facilities, and other Williams Lea service lines as needed.

You will follow established procedures, meet deadlines, operate reprographics equipment, handle calls, and maintain client satisfaction in a fast-paced, team-oriented environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year office services experience, preferably in a legal, banking or large corporate environment.
• Proficient with mail, phone, email, digital reprographics and mail equipment.
• Familiar with back-office procedures to meet client satisfaction.

Responsibilities

• Utilize logs for all office services work.
• Ensure job tickets are properly filled out before starting work.
• Perform office services including reprographics and mail tasks per procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on deadlines.
• Meet contracted deadlines for all work.
• Troubleshoot basic equipment issues.
• Lift up to 50 lbs regularly.
• Prioritize workflow and maintain QA on own and others' work.
• Load machines with paper, toner, and supplies.
• Answer calls, emails, and place service calls when needed.
• Interact with clients in person, by phone, or electronically.

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Deadline-driven

Positive attitude

Multi-tasking

Education

High school diploma or equivalent

Tools

Mail equipment

Reprographics equipment

Phone system

Job description

RR Donnelley & Sons is seeking an Office Services Associate in Missouri to perform back office tasks for our client and teams, including reprographics, mail, and intake, supporting hospitality, facilities, and other Williams Lea service lines as needed.

You will follow established procedures, meet deadlines, operate reprographics equipment, handle calls, and maintain client satisfaction in a fast-paced, team-oriented environment.