Office Services Pro: Copy, Mail & Front Desk Support

RRD; New York (NY); On-site; USD 2,463,000 - 3,345,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision coverage

401(k) with company match

Paid time off

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

RRD, a leading provider of marketing, packaging, print, and business services, seeks an Office Services Associate in New York. You will support daily back office tasks including reprographics and mail, with cross‑functional support for hospitality, facilities, AV, and reception.

Follow established procedures, meet deadlines, troubleshoot basic equipment, and lift up to 50 lbs. Competitive hourly pay ($17.88–$24.28) and strong benefits accompany this role.

Qualifications

• Minimum 1 year office services experience preferred in a large corporate environment.
• Skilled with mail, phone, email, digital reprographics and mail equipment.
• Excellent written and verbal communication with professional etiquette.
• Attention to detail and strong organizational skills.
• Ability to meet deadlines and manage multiple tasks in a fast-paced setting.
• Ability to handle sensitive/confidential documents and information.

Responsibilities

• Utilize appropriate logs for all office services work.
• Ensure that job tickets are properly filled out before beginning work.
• Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Be able to lift up to 50 lbs. on a regular basis.
• Prioritize workflow.
• Performs Quality Assurance on own and work of others.
• Load machines with various paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Interact with clients in person, over the phone or electronically.
• Adhere to Williams Lea policies in addition to client site policies.
• Use equipment and supplies in a cost-efficient manner.

Education

High school diploma or equivalent

Tools

Mail equipment

Digital reprographics equipment

Job description

RRD, a leading provider of marketing, packaging, print, and business services, seeks an Office Services Associate in New York. You will support daily back office tasks including reprographics and mail, with cross‑functional support for hospitality, facilities, AV, and reception.

Follow established procedures, meet deadlines, troubleshoot basic equipment, and lift up to 50 lbs. Competitive hourly pay ($17.88–$24.28) and strong benefits accompany this role.