Office Services & Mailroom Associate I

Canon U.S.A., Inc.; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Positive work environment

Employee discounts nationwide

Job summary

Canon U.S.A., Inc. is seeking an Office Service Representative I to manage mail, packages, and interoffice tasks. The role includes customer service focus, reception duties, and light copy center support on site at the Atlanta location.

Responsibilities cover mail handling, logistics, supplies distribution, and administrative duties, with opportunities to learn new functions and support site operations as directed by the Site Manager.

Qualifications

• High school diploma or equivalent.
• 0-1 year experience in a mailroom or professional office.
• Some knowledge of metering, weighting, logging and shipping procedures preferred.
• Some computer skills preferred.
• Ability to operate equipment such as fax, scanner, metering, stamping, and binding.
• Excellent customer service, professional appearance and attitude.
• Ability to work overtime and meet deadlines.

Responsibilities

• Deliver total customer satisfaction by understanding expectations and proactively resolving problems.
• Receive, sort, and deliver mail and packages; dispatch outgoing mail on time.
• Wrap, weigh, post, and dispatch mail; manage overnight items with carriers.
• Log items and ensure accuracy; support copy center, reception, and admin tasks as needed.
• Set up and maintain client facilities areas; provide reception duties and document scanning.

Skills

Customer service

Attention to detail

Time management

Education

High school Diploma or equivalent

Job description

Canon U.S.A., Inc. is seeking an Office Service Representative I to manage mail, packages, and interoffice tasks. The role includes customer service focus, reception duties, and light copy center support on site at the Atlanta location.

Responsibilities cover mail handling, logistics, supplies distribution, and administrative duties, with opportunities to learn new functions and support site operations as directed by the Site Manager.