Mailroom & Office Services Associate I

Canon-Business-Process-Services-f89af7fd; San Jose (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Training programs

Employee discounts

Job summary

Canon Business Process Services is seeking a mailroom clerk to manage mail, packages, and interoffice correspondence across floors. You will ensure timely delivery, processing, and dispatch of outgoing items while maintaining accurate logs and providing excellent customer service.

The role involves handling metering and packaging tasks, operating office equipment, and supporting copy center activities as needed. Overtime may be required to meet deadlines and support site operations.

Qualifications

• High school Diploma or equivalent.
• 0-1 year experience working in a mailroom or professional office environment.
• Some knowledge of metering, weighting, logging and other shipping procedures preferred.
• Some computer skills preferred.
• Ability to operate routine office equipment (fax, scanner, copiers, etc.).
• Excellent customer service, professional appearance and attitude.
• Ability to work overtime and meet deadlines.

Responsibilities

• Under general supervision, handles all mail, packages, and interoffice correspondence for all classes of mail/packages.
• Insures total customer satisfaction through understanding of customer expectations and proactive problem resolution.
• Receive, sort, and deliver all incoming mail and packages according to floors and timeframes.
• Wrap, seal, weigh, affix postage, and dispatch all outgoing mail/packages per postal regulations.
• Prepare special outgoing inter-office pouches for client affiliates as scheduled.
• Process outgoing overnight items (FedEx, UPS) to meet client deadlines and log incoming overnight packages.
• Log outgoing and incoming items and review for accuracy/completeness.

Skills

Customer service

Attention to detail

Problem solving

Communication

Teamwork

Computer skills

Education

High school diploma

Tools

Metering equipment

Shipping software

Job description

Canon Business Process Services is seeking a mailroom clerk to manage mail, packages, and interoffice correspondence across floors. You will ensure timely delivery, processing, and dispatch of outgoing items while maintaining accurate logs and providing excellent customer service.

The role involves handling metering and packaging tasks, operating office equipment, and supporting copy center activities as needed. Overtime may be required to meet deadlines and support site operations.