Office Services & Concierge Associate

SPS North America; Santa Barbara (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Career Growth

Learning & Development

Bonuses

Paid Time Off

Benefits

Job summary

SPS North America in Santa Barbara, CA is hiring a Client Services Associate to provide office and mail services, manage inbound/outbound mail, shipping, replenish supplies, and support front desk as needed.

The role emphasizes delivering 5-star service to employees, maintaining a neat service center, coordinating with teams, and handling copy/print equipment; ideal for self-starters with strong communication and organization.

Qualifications

• High School Diploma or equivalent required.
• 1+ years prior work experience preferred.
• Excellent organizational and time management skills.
• Analytical abilities and problem-solving aptitude.
• Superb written and verbal communication skills.
• Knowledge or ability to learn computer-based systems.

Responsibilities

• Provides 5-star customer service to all employees.
• Receives inbound mail/packages and sorts inputs into chain of custody software.
• Manages outgoing mail/package transactions.
• Performs duties of shipping and receiving materials.
• Notifies employees on inbound deliveries.
• Distributes mail/packages to personnel.
• Acts as point of contact for mail/package inquiries.
• Operates and maintains multi-function devices (toner/paper).
• Submit work orders for requests.
• Service and replenish the pantry, conference, kitchen, and meeting areas.
• Set up meeting and conference rooms; assist with moves as needed.
• Perform light maintenance and cleaning duties.
• Maintain orderly service center and monitor office supply levels.
• Assist with copy/print orders and monitor equipment.

Skills

Customer service

Mail handling

Shipping/receiving

Front desk

Office maintenance

Education

High School Diploma

Tools

Chain of custody software

MFD equipment

Copy/print equipment

Job description

SPS North America in Santa Barbara, CA is hiring a Client Services Associate to provide office and mail services, manage inbound/outbound mail, shipping, replenish supplies, and support front desk as needed.

The role emphasizes delivering 5-star service to employees, maintaining a neat service center, coordinating with teams, and handling copy/print equipment; ideal for self-starters with strong communication and organization.