Office Services Associate/Facilities

tmgofficeservices; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

The Millennium Group (TMG) is seeking a Facilities & Office Support teammate in our New York office. You will provide backup reception, support workplace operations, and help manage daily facility tasks to ensure a smooth office environment.

Responsibilities include coordinating moves, maintaining common areas, supporting meetings, and assisting with vendor coordination. A strong customer-service background and the ability to lift up to 50 lbs are required.

Qualifications

• High School diploma or GED equivalent.
• Ability to lift up to 50 lbs.
• 1–2 years of customer service experience.
• 1–2 years of experience in a corporate environment.
• 1–2 years of experience in building services.
• Proficiency with MS Office (Word, Excel, Outlook).
• Ability to handle confidential and sensitive material.

Responsibilities

• Provide backup reception support and general workplace assistance.
• Open, track, and close ServiceNow tickets for maintenance requests.
• Conduct daily walkthroughs to identify cleaning, safety, and repair needs.
• Escort and coordinate vendors; maintain maintenance documentation.
• Maintain kitchens, pantries, and common areas; restock supplies and coordinate appliance repairs.
• Complete special projects assigned by leadership.
• Mailroom support: Mail, Packages (Receive and Deliver)
• Receiving System: Process all inbound items.
• Couriers: Process all inbound and outbound items.

Skills

Customer service

Team player

Education

High School diploma or GED

Tools

MS Office (Word, Excel, Outlook)

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• Provide backup reception support and general workplace assistance.
• Open, track, and close ServiceNow tickets for all maintenance requests.
• Conduct daily walkthroughs to identify cleaning, safety, and repair needs.
• Escort and coordinate vendors; maintain maintenance documentation.
• Maintain kitchens, pantries, and common areas; restock supplies and coordinate appliance repairs.
• Complete special projects assigned by leadership.
• Mailroom support: Mail, Packages (Receive and Deliver)
• Receiving System: Process all inbound items.
• Couriers: Process all inbound and outbound items. (Shipments, etc.)

Moves, Furniture & Space Setup

• Assist with employee moves, including relocating furniture and personal items.
• Install nameplates, distribute keys, and prepare offices before move in.
• Assist with furniture deliveries, installations, repairs, and removal.
• Perform light maintenance tasks such as hanging pictures, assembling furniture, and rearranging office setups.

Event & Meeting Support

• Support executive meetings and events, including room setup, equipment, and food & beverage preparation.
• Set up tables, chairs, staging, and other equipment according to event diagrams.

Safety & Cleanliness

• Maintain a clean, safe, and organized workspace.
• Keep corridors and freight areas clear of debris.
• Report cleaning needs to appropriate vendors.

Technical Support

• Assist with mounting TVs, speakers, and basic audio equipment.

Qualifications:

• High School diploma or GED equivalent required.
• Ability to lift up to 50 lbs.
• 1 to 2 year experience with customer service.
• 1 to 2 years experience in the corporate environment.
• 1 to 2 years experience in building services.
• Proficiency in MS-Office: Word, Excel, Outlook
• Ability to appropriately handle confidential and highly sensitive material.