Receptionist/Workplace Services

tmgofficeservices; Clermont (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

The Millennium Group is seeking a friendly Front Desk Receptionist to join our growing team in a fast-paced office environment. You will greet visitors, manage phones and calendars, and process mail and deliveries while supporting the Workplace Experience Concierge with clerical tasks.

The ideal candidate has strong communication, organizational skills, and a customer-service mindset, with prior office experience preferred.

Qualifications

• Strong communication abilities in a customer-facing role.
• Excellent organizational and multitasking skills.
• Proficient with basic computer apps: email, word processing, scheduling.
• Professional appearance and customer-service mindset.
• Prior office or customer service experience preferred.
• Ability to meet deadlines in a fast-paced environment.
• High attention to detail and accuracy.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet visitors and serve as the first point of contact, creating a welcoming environment.
• Manage the front desk, direct inquiries, and perform general administrative tasks.
• Maintain the reception area appearance and organization.
• Support the Workplace Experience Concierge with clerical duties, data entry, invoicing, and supplies ordering.
• Monitor the work order system for badge requests and coordinate with Security on badge issuance.
• Manage the TRACTION/Sign-In Solutions app on the front desk tablet and maintain guest sign-in/out workflow.
• Schedule appointments and manage calendars as needed.
• Handle incoming/outgoing mail, packages, and deliveries.

Skills

Communication skills

Organizational skills

Computer proficiency

Customer-service mindset

Office experience

Deadline-driven

Attention to detail

Lifting 50 lbs

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the front desk and serve as the first point of contact by greeting visitors, creating a welcoming environment, directing inquiries, and handling general administrative tasks.
• Maintain the appearance and organization of the reception area.
• Support the Workplace Experience Concierge with clerical duties, including data entry, invoicing, and ordering office supplies.
• Monitor the work order system for badge requests and coordinate with Security to ensure badges are issued in a timely manner.
• Manage the TRACTION/Sign-In Solutions application on the front desk tablet by keeping employee lists up to date, ensuring guests sign in and out, and sending invitations for large groups to expedite the sign-in process.
• Schedule appointments and manage calendars as needed.
• Handle incoming and outgoing mail, packages, and deliveries.
• Perform additional duties as assigned by management.

SKILL SETS:

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities; able to manage multiple projects simultaneously.
• Proficiency in basic computer applications, including email, word processing, and scheduling software.
• Professional appearance and demeanor with a customer-service-oriented mindset.
• Prior customer service and/or office-related experience preferred.
• Ability to meet deadlines in a fast-paced environment.
• Strong attention to detail.
• Ability to lift up to 50 lbs.

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