Enable job alerts via email!
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
An established industry player is seeking an Office Services Associate to deliver exceptional service while managing front desk operations and supporting workplace functions. This role involves greeting visitors, handling inbound calls, and ensuring a welcoming environment. The ideal candidate will have experience in office management or hospitality, strong communication skills, and a knack for multitasking. Join a dynamic team that values professionalism and offers opportunities for career growth and development in a supportive environment. If you are ready to make a significant impact and thrive in a fast-paced setting, this position is perfect for you.
The Office Services Associate provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience.
Main Functions:
Facilities & Workplace Operations
1) Serve as the go-to support for day-to-day office and facilities needs, including light maintenance and coordination with vendors and building management.
2) Ensure common areas are clean, stocked, and organized (pantries, conference rooms, supply areas, etc.).
3) Assist with desk moves, office setups, and workstation ergonomics.
Mailroom Services
1) Manage inbound and outbound mail and packages.
2) Coordinate with couriers and delivery services to ensure timely and secure handling.
3) Maintain logs and systems for tracking deliveries.
Reception & Front Desk Coverage
1) Greet and direct visitors and clients with professionalism and warmth.
2) Handle incoming calls and messages as needed.
3) Maintain a polished and welcoming front desk area.
Catering & Hospitality
1) Set up and break down daily catering services, meetings, and special events.
2) Liaise with catering vendors and ensure timely, high-quality food service.
3) Manage lunch pickup logistics and occasional offsite orders for meetings or teams.
Workplace Experience
1) Support a high-touch, white-glove service culture across the office.
2) Anticipate employee and guest needs to create a seamless and comfortable environment.
3) Partner with People/HR and Events teams to support on-site events and initiatives.
Qualifications and Education Requirements:
Travel: None or Negligible
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Pay Range: $24 - $25 USD
WHAT WE OFFER:
About SPS:
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
* indicates a required field
First Name *
Last Name *
Preferred First Name
Email *
Phone
Resume/CV
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf