Lead Office Services Associate

The Millennium Group, Where Service Matters; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in business process outsourcing seeks a dedicated Lead Office Services Associate. In this role, you will manage mail operations, support customer inquiries, and maintain office supplies to enhance service delivery. Ideal candidates possess a high school diploma, customer service experience, and a proficiency in MS-Office applications, ready to contribute to a team-driven environment.

Qualifications

• High School diploma or GED equivalent required.
• 1 to 2 years experience with customer service.
• Proficiency in MS-Office: Word, Excel, Outlook.

Responsibilities

• Ensure timely sorting, processing, and distribution of incoming and outgoing mail.
• Support customer service window operations and assist with inquiries.
• Maintain inventory of mailroom supplies and equipment.

Skills

Customer Service

Confidentiality Handling

Mail Processing

Education

High School diploma or GED equivalent

Tools

MS-Office

Job description

Join to apply for the Lead Office Services Associate role at The Millennium Group, Where Service Matters

2 days ago Be among the first 25 applicants

Join to apply for the Lead Office Services Associate role at The Millennium Group, Where Service Matters

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities

• Ensure timely sorting, processing, and distribution of incoming and outgoing mail
• Support the customer service window operations and assist with inquiries.
• Maintain inventory of mailroom supplies and equipment
• Support facilities request and needs.
• Delivery packages and mail in a timely matter
• Coordinate with other departments for interoffice mail needs
• Ensure compliance with postal regulations and organizational policies
• Support on-call events and set ups
  
  

Qualifications

• High School diploma or GED equivalent required.
• Ability to lift up to 50l bs.
• 1 to 2 year experience with customer service.
• Proficiency in MS-Office: Word, Excel, Outlook
• Ability to appropriately handle confidential and highly sensitive material.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Facilities Services

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