Office Services Associate - Mon - Fri - 12pm-8pm

Williams Lea; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Williams Lea is seeking an Office Services Associate for our New York office to provide essential back-office services, including reprographics and mail handling. The role offers competitive compensation and comprehensive benefits including health insurance, retirement plans, and paid time off. Candidates should be detail-oriented and self-motivated, able to work effectively in a dynamic team environment.

Benefits

401k Retirement Savings Plan including employer match

Various health insurance options

Paid Time Off (PTO)

Life Insurance

Paid Parental Leave

Short-term & Long-term Disability

Commuter Benefits

Employee Assistance Program (EAP)

Qualifications

• Self-motivated with a positive can-do attitude.
• Ability to maintain professional composure under deadlines.
• Proven skills in various office machinery.

Responsibilities

• Provide daily back-office services including reprographics and mail services.
• Ensure accuracy in expense processing and job ticket management.
• Interact with clients and ensure satisfaction.

Skills

Attention to detail

Time management

Problem-solving

Customer service

Education

High school diploma or equivalent

Tools

Chrome River

Elite

Concur

Job description

This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.

Office Services Associate - Mon - Fri - 12pm-8pm page is loaded

Office Services Associate - Mon - Fri - 12pm-8pm

Apply locations New York, NY time type Full time posted on Posted Yesterday job requisition id R251001756

Williams Lea is hiring for Office Services Associates for our New York office to work Monday to Friday, 12:00 pm to 8:00 pm!

Pay: $17.10 - $18.00/hour.

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)

• 401k Retirement Savings Plan Including Employer Match

• Paid Time Off (PTO)

• Life Insurance

• Paid Parental Leave

• Short-term & Long-term Disability

• Healthcare & Dependent Care Flexible Spending Accounts

• Domestic Partner Coverage

• Commuter Benefits

• Legal Assistance

• Employee Assistance Program (EAP)

• Additional Employee Perks and Discounts

The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.

Job Duties:

• (* denotes an “essential function”)
• *Utilize appropriate logs for all office services work.
• *Ensure that job tickets are properly filled out before beginning work.
• *Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
• *Verifies accounts by reconciling statements and transactions
• *Resolves transaction discrepancies by investigating documentation
• *Maintains financial security by following internal accounting controls
• *Complete data entry to appropriate expense processing software, as needed; may include adding accounts, vouchers, requests, general ledger numbers and/or obtaining correct documentation and/or approvals
• *Create, process, and/or audit expense reimbursement requests by ensuring the proper documentation and approvals are submitted/received
• *Follow procedures to run jobs in proper order.
• *Communicate with supervisor or client on job or deadline issues.
• *Meet contracted deadlines for accepting, completing, and delivering all work.
• *Troubleshoot basic equipment problems.
• Be able to lift up to 50 lbs. on a regular basis.
• Prioritize workflow.
• Performs Quality Assurance on own and work of others.
• Load machines with various paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Interact with clients in person, over the phone or electronically.
• Adhere to Williams Lea policies in addition to client site policies.
• Use equipment and supplies in a cost-efficient manner.
• Special projects as assigned

Job Qualifications:

• High school diploma or equivalent.
• Must be self-motivated with positive can-do attitude.
• Attention to detail, time management and problem-solving skills
• Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
• Ability to maintain professional composure when working with immediate deadlines
• Printing, photocopying, collating and binding client presentations and internal documentation using both black and white and color.
• Use advance features on printing / copying machinery, tasks including reducing, enlarging, image shift and slip sheeting on various reprographics equipment
• Prior knowledge of financial systems, , Chrome River, Elite, Concur or any other comparable financial system, preferred
• To produce work to specification and schedule.
• Must be able to meet deadlines and complete all projects in a timely manner.
• To check all work for accuracy to instructions and copy quality.
• Manage files from Word, Excel, PowerPoint, PDF etc. and apply minor changes if requested.
• To notify Vendors of all service calls for print room machinery.
• To perform light maintenance on machines, i.e change toner, clear paper jams, etc.
• Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
• Familiar with general back-office procedures to meet and maintain client satisfaction.
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.
• Good written and verbal communication skills, including professional telephone and email etiquette.
• Ability to handle sensitive and/or confidential documents and information.

Working Conditions:

• Must work well in a team environment.
• Ability to work overtime as required on short notice.
• Work is performed in a professional work environment.
• Casual attire required.
• Must be able to interact effectively with multi-functional and diverse backgrounds.
• Able to make independent decisions that conform to business needs and policy.
• Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner.
• Must be able to work standing up all or most of the time.
• Ability to work in a fast-paced environment.

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

#piq

Similar Jobs (9)

Office Services Associate - Mon - Fri 7am-4pm

locations New York, NY time type Full time posted on Posted 19 Days Ago

Office Services Associate - Mon - Fri 11am-8pm

locations New York, NY time type Full time posted on Posted 30+ Days Ago

Office Services Associate - Mon - Fri 8am-5pm

locations New York, NY time type Full time posted on Posted 30+ Days Ago

In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.