Office Services Associate Lead

The Millennium Group, Where Service Matters; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading business process outsourcing firm as an Office Services Associate Lead. You will be responsible for overseeing the mailroom operations, ensuring compliance with postal regulations, and providing excellent customer service. Ideal candidates should have a high school diploma and experience in customer service. This role offers opportunities for growth within a supportive team environment.

Qualifications

• 1 to 2 years of customer service experience.
• Ability to lift up to 50 lbs.
• Ability to handle confidential and sensitive material appropriately.

Responsibilities

• Ensure timely sorting, processing, and distribution of mail.
• Support customer service window operations and assist with inquiries.
• Maintain inventory of mailroom supplies and equipment.

Skills

Customer Service

Proficiency in MS Office

Confidentiality

Education

High School diploma or GED

Job description

Join to apply for the Office Services Associate Lead role at The Millennium Group, Where Service Matters.

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG seeks individuals who can contribute to our 30+ years of industry success.

Responsibilities

• Ensure timely sorting, processing, and distribution of incoming and outgoing mail
• Support customer service window operations and assist with inquiries
• Maintain inventory of mailroom supplies and equipment
• Provide coverage for other locations within NY - Cross Train
• Deliver packages and mail promptly
• Coordinate with other departments for interoffice mail needs
• Ensure compliance with postal regulations and organizational policies
• Support team and management with opening operations

Qualifications

• High School diploma or GED required
• Ability to lift up to 50 lbs
• 1 to 2 years of customer service experience
• Proficiency in MS Office: Word, Excel, Outlook
• Ability to handle confidential and sensitive material appropriately

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative

Industries

Facilities Services

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