Office Services Associate Lead

The Millennium Group; New York (NY); On-site; USD 30,000 - 42,000; Full time

Job summary

A leading company in business process outsourcing is seeking a motivated individual to manage mail handling, support customer inquiries, and maintain mailroom operations. The successful candidate will contribute to a dynamic team and ensure compliance with postal regulations. Ideal for those looking to build a career in a supportive environment.

Qualifications

• 1 to 2 years of experience with customer service.
• Ability to lift up to 50 lbs.

Responsibilities

• Ensure timely sorting, processing, and distribution of incoming and outgoing mail.
• Support the customer service window operations and assist with inquiries.
• Maintain inventory of mailroom supplies and equipment.

Skills

Customer service

Confidentiality

Education

High School diploma or GED equivalent

Tools

MS Office

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• Ensure timely sorting, processing, and distribution of incoming and outgoing mail
• Support the customer service window operations and assist with inquiries
• Maintain inventory of mailroom supplies and equipment
• Provide coverage for other locations within NY - Cross Train
• Deliver packages and mail in a timely manner
• Coordinate with other departments for interoffice mail needs
• Ensure compliance with postal regulations and organizational policies
• Support the team and management for opening operations

Qualifications:

• High School diploma or GED equivalent required
• Ability to lift up to 50 lbs
• 1 to 2 years of experience with customer service
• Proficiency in MS Office: Word, Excel, Outlook
• Ability to appropriately handle confidential and highly sensitive material