Office Operations Lead: Admin, Scheduling & Customer Care

The Glass Guru of Grand Junction; Grand Junction (CO); On-site; USD 40,000 - 55,000; Full time

Job summary

A local service provider in Grand Junction is seeking an experienced Office Manager to oversee customer communications and administrative procedures. Responsibilities include managing daily operations, reconciling software transactions, and supporting customer service representatives. Candidates should have residential glass experience and excellent communication skills. A background check and drug test will be required.

Qualifications

• 1-2 years’ residential glass experience in ordering, estimating, or office/project management preferred.
• All candidates must pass initial background check and drug test.

Responsibilities

• Reconcile sales software and accounting software transactions.
• Handle A/R and prepare deposits for bank run.
• Negotiate pricing with vendors to stay current in market.
• Manage day to day operations of the staff Customer Service Rep.
• Respond to inbound phone calls and emails promptly.
• Strategically schedule work appointments for Installation Techs.

Skills

Excellent verbal/written communications skills

Microsoft Office proficient

Experience with QuickBooks Online

Education

HS Diploma or equivalent

2 or 4-year college degree preferred

Job description

A local service provider in Grand Junction is seeking an experienced Office Manager to oversee customer communications and administrative procedures. Responsibilities include managing daily operations, reconciling software transactions, and supporting customer service representatives. Candidates should have residential glass experience and excellent communication skills. A background check and drug test will be required.