Office Administrator — Growth, CRM & Customer Care

Grandview Roofing and Exteriors; United States; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Company Paid Outings

Supportive team environment

Opportunities for growth and careerAdv

On-the-job training

Flexible schedule

Job summary

Grand View Roofing & Exteriors is seeking an Office Administrator to manage calls, schedule dumpsters, process payments, and maintain CRM records. The role requires attention to detail, organization, and a customer-focused approach to support daily operations and cross-functional teams.

The ideal candidate has office administration or scheduling experience, strong communication skills, and the ability to work in a fast-paced, in-person environment with growth opportunities and on-the-job

Qualifications

• Previous office administration, customer service, or scheduling experience preferred.
• Strong communication and phone skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer proficiency and ability to learn CRM software.
• Strong attention to detail and problem-solving skills.
• Professional and friendly demeanor.

Responsibilities

• Schedule and coordinate dumpster deliveries and pickups for customers.
• Manage dumpster appointments and ensure timely communication with customers and vendors.
• Track scheduling activities and customer information within the company CRM system.
• Process customer payments and maintain accurate payment records.
• Update customer accounts and job information as needed.
• Support daily office operations and administrative tasks.
• Work closely with the production, sales, and operations teams to ensure a smooth customer experience.

Skills

Customer service

Phone communication

Multitasking

Organizational skills

Professional demeanor

Tools

CRM software

Scheduling software

Job description

Grand View Roofing & Exteriors is seeking an Office Administrator to manage calls, schedule dumpsters, process payments, and maintain CRM records. The role requires attention to detail, organization, and a customer-focused approach to support daily operations and cross-functional teams.

The ideal candidate has office administration or scheduling experience, strong communication skills, and the ability to work in a fast-paced, in-person environment with growth opportunities and on-the-job