Dental Front Desk & Patient Experience Coordinator

Shared Practices Group; Grand Junction (CO); On-site; USD 26,000 - 29,000; Full time

Job summary

Shared Practices Group in Grand Junction, CO, is seeking a Dental Front Desk Coordinator to join our practice. The role focuses on welcoming patients, managing check-in/out, answering calls, and scheduling appointments to ensure a smooth front-office operation.

Responsibilities include maintaining patient records in the practice management system, handling data entry and filing, and coordinating recall and follow-ups.

Qualifications

• Strong customer service and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with computers, scheduling software, and basic office technology.
• Professional appearance and demeanor.

Responsibilities

• Greet patients and assist with check-in/check-out.
• Answer calls, respond to inquiries, maintain a friendly, professional tone.
• Communicate appointment details, office policies, and general visit flow.
• Coordinate recall, follow-ups, and unscheduled treatment appointments.
• Maintain accurate patient records and documentation in the practice management system.
• Handle data entry, filing, scanning, and correspondence.
• Maintain a clean, organized, and professional front desk and reception area.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Office technology

Tools

Scheduling software

Practice management system

Data entry

Job description

Shared Practices Group in Grand Junction, CO, is seeking a Dental Front Desk Coordinator to join our practice. The role focuses on welcoming patients, managing check-in/out, answering calls, and scheduling appointments to ensure a smooth front-office operation.

Responsibilities include maintaining patient records in the practice management system, handling data entry and filing, and coordinating recall and follow-ups.