Office Operations Coordinator

McLaren Health Care; Petoskey (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

McLaren Health Care is seeking an experienced office administrator to support a busy clinic in Michigan. The role involves a wide range of clerical duties, patient scheduling, billing support, and data entry to maintain smooth office operations.

The position requires strong organizational skills and reliable timekeeping. The ideal candidate will have at least four years of clerical experience and a high school diploma, with an associates degree preferred.

Qualifications

• High School Diploma
• Minimum four years of clerical experience
• Associates Degree preferred.

Responsibilities

• Performs general office duties including faxing, copying, scanning and filing.
• Answers and directs phone calls.
• Communicates with customers and staff to answer questions.
• Schedules and coordinates meetings, interviews and appointments.
• Troubleshoots problems that arise with office equipment.
• Maintains and orders office supplies.
• Responsible for timekeeping functions of the department.
• Creates, maintains, and updates files, databases, records, and other documents.
• Responsible for creating internal reports from various data collection methods.
• Schedules patient appointments and procedures according to established policies and procedures.
• Obtains accurate information from patients and ensure all registration forms are complete.
• Collects patient and insurance payments and reconciles charges on a daily basis.
• Processes insurance and disability claims in an accurate and timely manner.
• Performs data entry of office visits, consults, and surgery including ICD-10 and CPT coding.
• Performs other related duties as required and directed.

Education

Associates Degree

Job description

McLaren Health Care is seeking an experienced office administrator to support a busy clinic in Michigan. The role involves a wide range of clerical duties, patient scheduling, billing support, and data entry to maintain smooth office operations.

The position requires strong organizational skills and reliable timekeeping. The ideal candidate will have at least four years of clerical experience and a high school diploma, with an associates degree preferred.