Office Operations Coordinator

McLaren Health Care; Lansing (MI); On-site; USD 19,286 - 30,307; Full time

Job summary

McLaren Health Care in Michigan is seeking a skilled clerical professional to maintain a smooth office workflow and support patients and staff. This full-time role handles a range of administrative tasks, data entry, and billing-related duties in a busy healthcare office.

The ideal candidate has a high school diploma, at least four years of clerical experience, and may have an associate degree. On-site role with regular daytime hours and weekends as required.

Qualifications

• High School Diploma required.
• Minimum four years of clerical experience verifiable in resume.

Responsibilities

• Perform general office duties including faxing, copying, scanning and filing.
• Answer and direct phone calls.
• Communicate with customers and staff to answer questions.
• Schedule and coordinate meetings, interviews and appointments.
• Troubleshoot problems with office equipment.
• Maintain and order office supplies.
• Responsible for timekeeping functions of the department.
• Create, maintain, and update files, databases, records, and other documents.
• Create internal reports from various data collection methods.
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients and ensure all registration forms are complete.
• Collect patient and insurance payments and reconcile charges on a daily basis.
• Process insurance and disability claims in an accurate and timely manner.
• Data entry of office visits, consults, and surgery including ICD-10 and CPT coding.

Skills

Office tasks

Phone handling

Data entry

Education

High School Diploma

Associates Degree

Job description

McLaren Health Care in Michigan is seeking a skilled clerical professional to maintain a smooth office workflow and support patients and staff. This full-time role handles a range of administrative tasks, data entry, and billing-related duties in a busy healthcare office.

The ideal candidate has a high school diploma, at least four years of clerical experience, and may have an associate degree. On-site role with regular daytime hours and weekends as required.