Clinic Operations Supervisor - Admin & Patient Care

McLaren Health Care; Bay City (MI); On-site; USD 48,000 - 62,000; Full time

Job summary

McLaren Health Care in Bay City, MI is seeking an experienced Office Administrator to coordinate clinical and clerical operations within Specialty Clinics. You will support policy implementation, budgeting, and compliance with JCAHO standards, ensuring smooth patient flow and efficient daily operations.

The role involves supervising clerical staff, assisting in hiring decisions, and maintaining educational materials and documentation for physicians, patients, and billing procedures.

Qualifications

• Associate Degree in Business Healthcare Admin or related; 2 years of experience in a physician office setting.
• Associates Degree preferred; 1 year of supervisory experience.

Responsibilities

• Maintains procedure manual on standards of operations and tasks.
• Prepares new office policies in coordination with the Manager.
• Maintains JCAHO requirements.
• Assists clerical staff to maintain patient flow and daily operations.
• Recruits, interviews and makes recommendations for hiring.
• Develops budget projections of procedural/patient volumes and expenditures.
• Distributes patient education literature and informational material.

Skills

Physician office experience

Supervisory experience

Education

Associate Degree in Business Healthcare Admin or related

Job description

McLaren Health Care in Bay City, MI is seeking an experienced Office Administrator to coordinate clinical and clerical operations within Specialty Clinics. You will support policy implementation, budgeting, and compliance with JCAHO standards, ensuring smooth patient flow and efficient daily operations.

The role involves supervising clerical staff, assisting in hiring decisions, and maintaining educational materials and documentation for physicians, patients, and billing procedures.