Front Desk Coordinator - Patient-Focused Office Support

Mclaren-Health-Care; Lansing (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

McLaren Health Care in Michigan is seeking a friendly receptionist to greet visitors, answer calls, and support a busy front desk.

You will manage mail, schedule meetings, maintain records, and assist with clerical tasks with accuracy and professionalism.

Strong MS Office skills and excellent communication are required; prior customer-facing experience is preferred; full-time daytime hours.

Qualifications

• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (fax machines, printers).
• Interpersonal, organizational and communication skills.
• Ability to carry out directions, read and write.

Responsibilities

• Greet and welcome guests as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access.
• Ensure reception area is tidy with necessary stationery and materials.
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings.
• Keep updated records of office expenses and costs.
• Perform other clerical duties such as filing, photocopying, transcribing and faxing.
• Performs other related duties as required and directed.

Skills

Interpersonal skills

Organizational skills

Communication skills

Reading and writing

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Office equipment

Job description

McLaren Health Care in Michigan is seeking a friendly receptionist to greet visitors, answer calls, and support a busy front desk.

You will manage mail, schedule meetings, maintain records, and assist with clerical tasks with accuracy and professionalism.

Strong MS Office skills and excellent communication are required; prior customer-facing experience is preferred; full-time daytime hours.