Healthcare Office Coordinator: Patient Scheduling & Admin

Mclaren-Health-Care; Petoskey (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

McLaren Health Care in Michigan is seeking an experienced office coordinator to maintain smooth clinic operations. You will support general office tasks, answer calls, schedule meetings, and ensure accurate patient registration and data entry.

The role requires reliable timekeeping, filing, and processing of insurance and disability claims while maintaining files and reporting. The position is full-time and on-site with standard daytime hours.

Qualifications

• High School Diploma.
• Minimum four years of clerical experience.

Responsibilities

• Coordinates and maintains consistent workflow of all office tasks to ensure efficient operation.
• Performs general office duties including faxing, copying, scanning and filing.
• Answers and directs phone calls.
• Communicates with customers and staff to answer questions.
• Schedules and coordinates meetings, interviews and appointments.
• Troubleshoots problems that arise with office equipment.
• Maintains and orders office supplies.
• Responsible for timekeeping functions of the department.
• Creates, maintains, and updates files, databases, records, and other documents.
• Responsible for creating internal reports from various data collection methods.
• Schedules patient appointments and procedures according to established policies and procedures.
• Obtains accurate information from patients and ensure all registration forms are complete.
• Collects patient and insurance payments and reconciles charges on a daily basis.
• Processes insurance and disability claims in an accurate and timely manner.
• Performs data entry of office visits, consults, and surgery including ICD-10 and CPT coding.
• Performs other related duties as required and directed.

Education

High School Diploma

Job description

McLaren Health Care in Michigan is seeking an experienced office coordinator to maintain smooth clinic operations. You will support general office tasks, answer calls, schedule meetings, and ensure accurate patient registration and data entry.

The role requires reliable timekeeping, filing, and processing of insurance and disability claims while maintaining files and reporting. The position is full-time and on-site with standard daytime hours.