Office Operations & Client Experience Coordinator

SPS North America Inc.; Columbia, Northern (SC, KY); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Bonuses

Benefit Offerings

Job summary

SPS Global seeks a Client Services Associate in West Columbia, SC to ensure a smooth, professional, and well-organized workplace daily. You will support mail, service center operations, pantry, and front-of-house activities, delivering prompt, courteous service to employees and clients.

In this role, attention to detail, reliability, and the ability to juggle multiple tasks are essential as you help keep mail flows, equipment running, and spaces stocked and welcoming. This position is on-site.

Qualifications

• High attention to detail and reliability.
• Professional communication skills.
• Ability to manage multiple operational tasks simultaneously.

Responsibilities

• Receive and process inbound mail and packages
• Log deliveries into chain-of-custody tracking software
• Distribute mail/packages promptly to employees
• Manage outgoing mail and shipping transactions
• Notify employees of deliveries
• Serve as point of contact for mail and package inquiries
• Accuracy, timeliness, and accountability are critical in this function.
• Monitor and maintain multi-function copy/print devices
• Replenish toner and paper daily
• Assist with copy/print requests
• Submit work orders when equipment requires service
• Maintain a neat and organized service center area
• Your attention to detail keeps business operations uninterrupted.
• Monitor and replenish office supplies (paper, pens, toner, etc.)
• Restock pantry items (snacks, beverages, coffee areas)
• Maintain client breakrooms and kitchen areas
• Service barista stations and meeting spaces
• Presentation matters — you ensure spaces remain stocked, clean, and client-ready.
• Provide backup reception/concierge coverage as needed
• Set up meeting rooms, conference spaces, and events
• Assist with building occupant moves
• Perform light maintenance and cleaning tasks
• You help create a polished and welcoming workplace experience.
• Employees receive prompt, courteous, professional service
• Mail and shipping are processed accurately and on time
• Office equipment remains operational and stocked
• Workplace spaces are organized and presentation-ready
• During downtime, you proactively identify ways to add value
• High attention to detail and reliability
• Ability to manage multiple operational tasks simultaneously
• Professional communication skills
• Self-starter attitude with a proactive approach

Skills

Attention to detail

Reliability

Professional communication

Job description

SPS Global seeks a Client Services Associate in West Columbia, SC to ensure a smooth, professional, and well-organized workplace daily. You will support mail, service center operations, pantry, and front-of-house activities, delivering prompt, courteous service to employees and clients.

In this role, attention to detail, reliability, and the ability to juggle multiple tasks are essential as you help keep mail flows, equipment running, and spaces stocked and welcoming. This position is on-site.