Office Operations Assistant Oncology

Ascension Health; Appleton (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health coverage

403(b) plan

Paid time off

Tuition assistance

Employee assistance

Job summary

Ascension St Elizabeth Hospital Cancer Center in Appleton, WI is seeking an Administrative Specialist to support the Oncology team with front-desk and clerical duties.

You will handle patient check-in, insurance authorizations, scheduling, and billing tasks to ensure a seamless patient experience and accurate records.

Qualifications

• High School diploma equivalency or 1 year of relevant experience required.

Responsibilities

• Welcome patients and visitors, manage check-in/check-out, and verify demographics for accurate records.
• Secure insurance authorizations, handle records requests, and schedule appointments to streamline access to care.
• Process charges, collect co-pays, and reconcile deposits to ensure financial accuracy.
• Provide administrative support to promote smooth daily operations across the clinical team.

Skills

Customer service

Administrative support

Education

High School diploma equivalency OR 1 year of applicable cumulative job-specific experience

Job description

Your future role at a glance

• Location: Appleton, WI

• Facility: Ascension St Elizabeth Hospital Cancer Center

• Department: Oncology

• Schedule: Days | Full-time

How you’ll make an impact in this role

• Welcome patients and visitors while managing check-in procedures, check-out procedures and demographic verification to ensure a positive patient experience and precise medical records.

• Secure insurance authorizations, process medical records requests and schedule patient appointments to streamline access to care.

• Process daily procedure charges, collect co-payments and reconcile deposit reports to ensure financial accuracy and operational efficiency.

• Provide administrative support to promote smooth daily operations across the clinical team.

What minimum requirements you’ll need

Licensure / Certification / Registration

• Required Credential(s):

• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

• Time to recharge: pro-rated paid time off (PTO) and holidays

• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

• Family support: parental leave, adoption assistance and family benefits

• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.

Min Salary: 18.31

Max Salary 24.77