Administrative Support Lead Oncology

Ascension; Baltimore (MD); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Comprehensive health coverage (medical

Dental and vision coverage

403(b) retirement plan

Paid time off and holidays

Tuition reimbursement

Employee Assistance Program

Parental leave

Zusammenfassung

Ascension Saint Agnes Cancer Institute in Baltimore, MD, seeks a dedicated administrative professional for the Oncology department. The role involves day-shift, full-time hours, serving as the primary contact for patient coordination and clinic communications.

You will streamline scheduling, registration, and billing processes to keep days running smoothly and wait times low, while supporting onboarding and policy updates across staff. Strong organizational skills are essential.

Qualifikationen

• High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
• Professional licensure/certification can be used in lieu of education or experience, if applicable.

Aufgaben

• Anchor day-to-day oncology clinic communications including phone inquiries, correspondence, and patient coordination to ensure patients and families feel supported from first touchpoint.
• Streamline front-office workflows such as patient scheduling, registration, and billing to keep clinic days running smoothly and reduce wait times.
• Recommend practical workflow improvements and assist in onboarding new team members to maintain high care standards.
• Interpret and share policy updates across clinical and front-office staff to champion clear team communication.
• Collaborate with clinic leadership to monitor daily administrative expenses and supply needs within budget.

Ausbildung

High School diploma or equivalent

1 year of applicable cumulative job specific experience

Jobbeschreibung

• Department: Oncology
• Schedule: Day-Shift | Full-Time

Your future role at a glance

• Location: Baltimore, MD
• Facility: Ascension Saint Agnes Cancer Institute
• Department: Oncology
• Schedule: Day-Shift | Full-Time

How you’ll make an impact in this role

• Anchor day-to-day oncology clinic communicationsâincluding phone inquiries, correspondence, and patient coordinationâensuring patients and families feel supported from their very first touchpoint.
• Streamline essential front-office workflows such as patient scheduling, registration, and billing to keep clinic days running smoothly and reduce wait times.
• Enhance administrative operations by recommending practical workflow improvements and helping onboard new team members to maintain high care standards.
• Champion clear team communication by interpreting and sharing policy and procedure updates across both clinical and front-office staff.
• Collaborate with clinic leadership to monitor daily administrative expenses and supply needs, keeping department operations running efficiently within budget.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration

Required Credential(s)

• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.