Office Operations Assistant

Ascension; Milwaukee (WI); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Health benefits

PTO & holidays

Tuition assistance

Employee assistance program

Parental leave

Retirement plan

Job summary

Ascension is seeking a Part-Time Front Desk/Patient Access Clerk at Columbia St Mary's Milwaukee in Milwaukee, WI. You will greet patients, check them in/out, and collect required documentation, verify insurance precertifications, and coordinate scheduling.

This role supports the Oncology department during day shifts with a focus on accurate charges entry and smooth patient flow. Strong organizational skills and attention to detail are essential.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job-specific experience.
• Licensure/certification may substitute education or experience where applicable.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review and submit charges for patient procedures and services daily.

Education

HS diploma/1y experience

Job description

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review and submit charges for patient procedures and services daily.

Your future role at a glance

• Location: Milwaukee, WI
• Facility: Columbia St Mary's Milwaukee
• Department: Oncology
• Schedule: Day Shift | Part-Time

How you'll make an impact in this role

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review and submit charges for patient procedures and services daily.

Education

What minimum requirements you'll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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