Office Operations Assistant Float Pool Staffing

Ascension; Indianapolis (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Float Pool Incentive Pay

Job summary

Ascension is seeking a Front Office Clerk in Indianapolis, IN to support the Float Pool Staffing. The role requires handling patient check-in/out, data accuracy, insurance authorizations, and daily co-pays, with a 40-hour week, 7A-7P hours, and weekend flexibility as needed.

This position offers Float Pool Incentive Pay as part of benefits. Join a healthcare leadership team at Ascension Medical Group Clinic and contribute to a seamless patient experience while maintaining high standards of

Qualifications

• High school diploma or equivalent or 1 year of applicable job-specific experience.
• Experience with front office operations in a medical setting is preferred.
• Strong attention to detail and data accuracy is required.

Responsibilities

• Manage patient check-in and check-out with hospitality and clinical readiness.
• Verify demographic and insurance data to ensure accurate patient records.
• Secure insurance authorizations and manage daily co-pays and deposits.
• Schedule appointments and handle medical record requests to keep the team aligned.

Skills

Front desk operations

Customer service

Medical terminology

Education

High School diploma or equivalent

Tools

EMR software

Job description

Your future role at a glance

• Location: Indianapolis, IN
• Facility: Ascension Medical Group Clinic
• Department: Float Pool Staffing
• Schedule: Must be available during the hours of 7A-7P Monday-Friday | 40 hour work week | floating to all locations in greater North Indianapolis Region | Weekends optional if there is a need.
• Bonus: Float Pool Incentive Pay

How you'll make an impact in this role

• - Create a seamless patient arrival experience by managing the check-in and out process with a focus on hospitality and clinical readiness.
• - Lead the accuracy of patient care records by verifying demographic and insurance data to ensure every patient's journey is documented correctly from the start.
• - Support the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits with expert precision.
• - Orchestrate the clinic's daily flow by scheduling appointments and managing medical record requests to keep the healthcare team and the patients perfectly in sync.

What minimum requirements you'll need

Licensure / Certification / Registration

• - Required Credential(s): None Required.

Education

• - High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• - Experience with front office operations in the medical field.

Benefits that help you thrive

• - Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• - Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• - Time to recharge: pro-rated paid time off (PTO) and holidays
• - Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• - Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• - Family support: parental leave, adoption assistance and family benefits
• - Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.