Office Operations Assistant

Ascension; Carmel (IN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health coverage

401(k)/403(b) retirement plan

Paid time off & holidays

Tuition assistance

Employee assistance program

Job summary

Ascension in Carmel, IN invites you to join the Meridian Surgical Group as a full-time front desk associate in the Surgical Department. You will greet patients, verify demographics, handle insurance authorizations, schedule appointments, process charges, collect co-pays, and support daily office tasks.

Typical schedule is Monday-Thursday 7:15am-4pm and Friday 7:30am-3pm. Prior front desk experience and a high school diploma or equivalent are preferred, with no licensure required.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience required.
• No professional licensure/certification required.
• Previous front desk experience preferred.

Responsibilities

• Greet patients and visitors, check patients in and out, obtain necessary documentation, and verify demographic information.
• Obtain and verify insurance authorizations/precertification; schedule and confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services; collect co-payments and reconcile daily reports and deposits.
• Provide general office and clerical support to the assigned area.

Skills

Front desk experience

Education

High School diploma equivalency / 1 year experience

Job description

• Facility: Ascension, Meridian Surgical Group
• Department/Specialty: Surgical
• Schedule: Full Time | Monday-Thursday 7:15am-4pm and Friday 7:30am-3pm.

Your future role at a glance

• Location: Carmel, IN
• Facility: Ascension, Meridian Surgical Group
• Department/Specialty: Surgical
• Schedule: Full Time | Monday-Thursday 7:15am-4pm and Friday 7:30am-3pm.

How you’ll make an impact in this role

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration

• Required Credential(s):
  • None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• Previous front desk experience preferred

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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