Office Operations Assistant

Ascension; Jacksonville (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off

Tuition reimbursement

Employee Assistance Program

Job summary

Ascension is seeking an administrative professional to join Ascension St. Vincent's Health Center Mandarin in Jacksonville, FL. You will greet patients, verify demographics and insurance, collect documentation, and support check-in/out throughout the day.

Responsibilities include processing authorizations, scheduling appointments, charging and submitting bills, collecting co-pays, reconciling daily reports, deposits, and performing general clerical duties in a medical office.

Qualifications

• High School diploma or equivalent, or 1 year of relevant experience.
• No professional licensure required.
• Licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet and manage patient check-in/out, verifying demographic and insurance information, and obtaining necessary documentation.
• Process insurance authorizations/precertification and handle medical record release requests.
• Schedule patient appointments and manage daily charge entry, review, and submission for services.
• Collect co-payments, reconcile daily financial reports, and prepare deposits.
• Provide essential administrative and clerical support within the medical office setting.

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience

Job description

Your future role at a glance

Location: Jacksonville, FL

Facility: Ascension St. Vincent's Health Center Mandarin

Schedule: Days | Full-time

How you’ll make an impact in this role

• Greet and manage patient check-in/out, verifying demographic and insurance information, and obtaining necessary documentation.
• Process insurance authorizations/precertification and handle medical record release requests.
• Schedule patient appointments and manage daily charge entry, review, and submission for services.
• Collect co-payments, reconcile daily financial reports, and prepare deposits.
• Provide essential administrative and clerical support within the medical office setting.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration

• Required Credential(s):
• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.