Office Operations Assistant Float Pool

Ascension; Menasha (WI); On-site; USD 17,000 - 30,000; Part time

Benefits offered by this job

403(b) plan

Employee Assistance Program

Counseling resources

Job summary

Ascension Menasha is seeking an Administrative Specialist for the Float Pool in Menasha, WI. You will greet patients, manage check-in/out, verify demographics, and help create a welcoming experience.

You will obtain insurance authorizations, schedule appointments, process medical record requests, collect co-pays, submit charges daily, and reconcile reports to ensure revenue accuracy while providing general clerical support. This role supports smooth daily operations across the department.

Qualifications

• High School diploma or equivalent or 1 year of relevant experience.

Responsibilities

• Greet patients and visitors, manage check in and check out processes, and verify demographic information to ensure a welcoming experience
• Obtain insurance authorizations, schedule appointments and process medical record requests to streamline patient access to care
• Collect co-payments, submit procedure charges daily and reconcile financial reports to maintain revenue accuracy
• Provide general administrative and clerical support to ensure smooth daily operations across the department

Skills

Customer service

Administrative support

Communication skills

Education

High School diploma or equivalent

Job description

Your future role at a glance

• Department: Float Pool
• Schedule: Days | PRN Variable
• Location: Menasha, WI
• Facility: Ascension Menasha Midway Office Building

How you'll make an impact in this role

• Greet patients and visitors, manage check in and check out processes, and verify demographic information to ensure a welcoming experience
• Obtain insurance authorizations, schedule appointments and process medical record requests to streamline patient access to care
• Collect co-payments, submit procedure charges daily and reconcile financial reports to maintain revenue accuracy
• Provide general administrative and clerical support to ensure smooth daily operations across the department

What Minimum Requirements You'll Need

• Required Credential(s): None Required.

Licensure / Certification / Registration

• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Retirement: 403(b) plan
• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.