Office Operations Assistant Float Pool

Ascension Health; Menasha (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

403(b) plan

Employee Assistance Program

Job summary

Ascension Health in Menasha, WI is seeking an administrative professional to greet patients, verify demographics, and manage check-in/check-out processes. You will assist with insurance authorizations, scheduling, and medical record requests to streamline access to care.

The role includes handling co-payments, posting charges, and reconciling daily financial reports. Strong customer service and organizational skills are essential for smooth daily operations.

Qualifications

• Greet patients and visitors, verify demographics and manage check-in/check-out processes.
• Obtain insurance information and schedule appointments for efficient access.
• Process co-payments and assist with basic billing tasks.

Responsibilities

• Greet patients and visitors, manage check in and check out processes, and verify demographic information to ensure a welcoming experience
• Obtain insurance authorizations, schedule appointments and process medical record requests to streamline patient access to care
• Collect co-payments, submit procedure charges daily and reconcile financial reports to maintain revenue accuracy
• Provide general administrative and clerical support to ensure smooth daily operations across the department

Skills

Customer service

Administrative support

Data entry

Education

High School diploma or equivalent

Job description

Your future role at a glance

• Location: Menasha, WI
• Facility: Ascension Menasha Midway Office Building
• Department: Float Pool
• Schedule: Days | PRN Variable

How you’ll make an impact in this role

• Greet patients and visitors, manage check in and check out processes, and verify demographic information to ensure a welcoming experience
• Obtain insurance authorizations, schedule appointments and process medical record requests to streamline patient access to care
• Collect co-payments, submit procedure charges daily and reconcile financial reports to maintain revenue accuracy
• Provide general administrative and clerical support to ensure smooth daily operations across the department

What minimum requirements you’ll need

Licensure / Certification / Registration

• Required Credential(s):
• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Retirement: 403(b) plan
• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.

Min Salary: 18.31

Max Salary 24.77