Office Operations Assistant

Ascension; Milwaukee (WI); On-site; USD 24,000 - 30,000; Part time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off & holidays

Tuition reimbursement

Job summary

Ascension in Milwaukee, WI, is seeking a Part-time Administrative Clerk for the Cardiology department at Prospect Medical Commons.

You will greet patients, verify demographics, handle scheduling and insurance authorizations, and enter charges while providing essential clerical support in a medical setting.

Qualifications

• Greet patients and visitors, check in/out, verify demographic information.
• Obtain and verify insurance authorizations/precertification.
• Enter, review, and submit charges for patient procedures daily; collect co-pays.
• Provide general office and clerical support to the assigned area.

Responsibilities

• Greet patients and visitors; check in/out and verify demographic information.
• Process insurance authorizations and precertifications; manage releases and scheduling.
• Enter charges and reconcile daily reports; collect copays and deposits.
• Provide general office/clerical support to the department.

Skills

Customer service

Administrative support

Data entry

Communication

Records management

Education

High school diploma or equivalent

Tools

Billing software

Electronic health records

Job description

Your future role at a glance

Location: Milwaukee, WI

Facility: Prospect Medical Commons

Specialty: Cardiology

Schedule: Part-time / Days

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review, and submit charges for patient procedures and services daily. Collect co-payments and reconciles all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What Additional Preferences We're Seeking

• MONDAY, THURSDAY,FRIDAY 8:30AM -5PM
• 24 hours per week.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.