Office Operations Assistant OBGYN

Ascension Health; Mequon (WI); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Health coverage

Retirement plan (403(b))

Paid time off

Tuition assistance

Employee assistance program

Parental leave

Flexible spending accounts

Job summary

Ascension is seeking a Front Desk/Administrative role at Meadowview Clinic in Mequon, WI. You will greet patients, verify demographics, schedule appointments, and manage insurance authorizations.

Daily charges, co-pays, and deposits will be processed while providing general office support in a busy OBGYN setting. The position requires a High School diploma or equivalent (or 1 year of related experience) with a 40-hour work week, M-F day shift.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review, and submit charges for patient procedures and services daily. Collect co-payments and reconciles all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Job description

Your future role at a glance

Location: Mequon, WI

Facility: Meadowview Clinic

Department: OBGYN

Schedule: Full-time | Day Shift

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

• Time to recharge: pro-rated paid time off (PTO) and holidays

• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

• Family support: parental leave, adoption assistance and family benefits

• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.

• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedules/confirms patient appointments.

• Enter, review, and submit charges for patient procedures and services daily. Collect co-payments and reconciles all daily reports and deposits for accuracy.

• Provide general office and clerical support to assigned area.

What minimum requirements you’ll need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What additional preferences we're seeking

• 40 hours a week | M-F | Hours vary between 7:30am-5:30pm | No weekends or major holidays

• Prior healthcare customer service experience preferred

• Epic experience preferred

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.