Office Operations Assistant

Ascension; Indianapolis (IN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health coverage

403(b) plan

PTO

Tuition reimbursement

EAP

Parental leave

Adoption assistance

Transportation savings

Pet insurance

Job summary

Ascension Medical Group Clinic in Indianapolis, IN is hiring for an on-site Patient Access Coordinator to manage the check-in/out process with hospitality and clinical readiness. You will verify demographics and insurance data to ensure every patient’s journey is documented correctly from the start.

Support the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits.

Qualifications

• Hospitality-focused patient check-in/out and clinical readiness.
• Accurate data capture for demographics and insurance.

Responsibilities

• Create a seamless patient arrival experience with hospitality and clinical readiness.
• Verify demographics and insurance data to ensure accurate patient records.
• Secure insurance authorizations and manage daily co-pays and deposits with precision.
• Schedule appointments and manage medical record requests to keep the team aligned.

Skills

Hospitality

Education

High School diploma or equivalent

1 year of applicable job experience

Job description

Indianapolis, IN, United States (On-site)

Job Info

• Job Identification 17458
• Posting Date 10/15/2026, 07:54 PM
• Job Shift Day
• Job Type Full Time Regular
• Minimum Salary 18.31
• Maximum Salary 24.77
• Locations 8424 Naab Rd, Indianapolis, IN, 46260, US (On-site)

Benefits Statement

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Job Description

• Location: Indianapolis, IN
• Facility: Ascension Medical Group Clinic
• Department: Internal Medicine
• Schedule:Monday and Tuesday 9:30am-6pm, Wednesday - Friday 8:30am-5pm | Subject to change based on clinic need
  

How you’ll make an impact in this role

• Create a seamless patient arrival experience by managing the check-in and out process with a focus on hospitality and clinical readiness.
• Lead the accuracy of patient care records by verifying demographic and insurance data to ensure every patient’s journey is documented correctly from the start.
• Support the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits with expert precision.
• Orchestrate the clinic’s daily flow by scheduling appointments and managing medical record requests to keep the healthcare team and the patients perfectly in sync.
  

What minimum qualifications you’ll need

• Licensure / Certification / Registration
  • Required Credential(s):
    • None Required.
• Education
  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Why Join Our Team

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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