Office Operations Assistant

State of West Virginia; Elkins (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

State of West Virginia is seeking a detail-oriented clerical worker to perform multi-step tasks in a general office setting. Under supervision, you will manage filing, document processing and information retrieval to support daily operations.

Responsibilities include answering phones, screening calls, taking messages, and processing payments while maintaining accurate records and filing systems. This role requires reliability, basic math, and the ability to operate standard office equipment.

Qualifications

• Graduation from a standard high school or the equivalent.
• Performs multi-step clerical tasks including maintaining, processing and sorting file documents per classification criteria.
• Answers telephones, screens calls, takes messages and provides information when possible.
• Operates general office equipment and types various documents.
• Collects, counts and receipts incoming payments for deposit.

Responsibilities

• Maintain, process and sort file documents per classification criteria.
• Answer telephones, screen calls, take messages and provide information.
• Operate general office equipment and type documents.
• Collect, count and receipt incoming payments for deposit.

Skills

Clerical skills

Telephone etiquette

Attention to detail

Data entry

Education

High school diploma

Tools

General office equipment

Typing

Job description

Nature of Work

Under general supervision, this position performs at full-performance level using multiple-step clerical tasks such as maintaining, processing and sorting file documents according to a predetermined classification criteria; reviews files for accuracy and completeness. Answers telephones, screens calls, takes messages and complaints; gives general information or specific information whenever possible. Must be able to operate general office equipment and type various documents. This position will collect, count and receipt incoming payments for deposit. Completes related work as required.

Minimum Qualifications

Training: Graduation from a standard high school or the equivalent.

State employment offers a variety of benefits.