Office Operations Assistant

West Virginia; Chester (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Bureau of Family Assistance in Grant County, West Virginia is seeking a clerical assistant to perform varied duties including face-to-face interaction with walk-in clients, directing calls, and scanning documents into the correct client cases. You will prepare client messages and route them via email or instant messaging to appropriate staff, and assist with filing and mail distribution.

The ideal candidate will have a high school diploma and strong communication skills to effectively interact

Qualifications

• High school diploma or equivalent.
• Experience with clerical tasks and client communication is helpful.

Responsibilities

• Perform varied clerical tasks and greet walk-in clients.
• Direct client phone calls and route messages via email or instant messaging.
• Scan documents into the correct client cases.
• Distribute mail and faxes as needed.

Skills

Clerical duties

Customer service

Communication

Education

High school diploma

Job description

This position is located in Grant County

Under general supervision, complete varied clerical duties involving face-to-face contact with walk-in clients, directing client phone calls, and scanning documents into the correct client cases. Comprise client messages accurately and route them via email or instant messaging system to appropriate individuals. Must be able to effectively communicate with workers. This position may also distribute mail and faxes. Complete related work as required.

This position is for the Bureau of Family Assistance

Training

• Graduation from a standard high school or the equivalent.