Office Assistant

Mount Rogers; Marion (VA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Mount Rogers Community Services seeks an Office Assistant to support daily operations at the Marion facility. You will handle front desk duties, greet visitors, answer phones, and route messages, ensuring smooth daily workflow.

You will manage cash receipts, assist with fee collection, and help maintain accurate records in the electronic health record system, following agency procedures. The role requires reliable, organized individuals with good communication and teamwork skills.

Qualifications

• Must have accurate typing and data collection abilities.
• Strong oral and written communication skills.
• Proficient with standard office software and equipment.
• Ability to work independently and in a team.

Responsabilités

• Reception duties: answer phones, greet visitors, route messages.
• Collect fees and manage daily deposits per procedures.
• Maintain electronic health records and ensure compliance with policies.
• Schedule and coordinate meetings, prepare reports as needed.

Connaissances

Typing

Data entry

Communication skills

Office software

Teamwork

Description du poste

Office Assistant position provides support services within assigned facility. Assists in the day to day business operations.

ESSENTIAL FUNCTIONS:

• Reception - Answer telephone, fax information, take and distribute messages for staff. Greet individuals and accompanying caregivers, vendors, guests and other staff directing them to the appropriate location. The opening, date stamping, and distribution of mail. Provide contact information for community resources.
• Reimbursement - Collect and receipt fees, and make daily bank deposits. Reconcile money drawer daily. Conduct financial interviews with clients in order to assess/collect fees for services. Obtain individuals' payer information for the purpose of verifying benefits and coverage. Complete documentation regarding collection attempts.
• Records Management - Manage individuals' information in the electronic health record in accordance with agency and regulatory requirements. Scan and attach information into the individuals' electronic health record. Process requests for record information, after approval from Center Director, and within 10 days of receipt.
• Facility Security - Secure the facility at opening and closing; Assure that all monies, doors, windows, are locked at the end of each day.
• Assist in day to day operations which may vary by facility but may include: managing clinical staff's schedules, as well as reschedules and appointments not kept; manage facility's vehicle and hot spot logs; make appointment reminder calls; submit charge account documentation to the administrative office; submit work orders as needed; purchase and order supplies as needed; complete daily schedule reviews; assist in generating reports as needed; complete Rapid Access administrative Assessments.
• Meetings/Trainings - Attend meetings held for a variety of purposes, including in-service trainings. Keeps mandatory training up-to-date.
• Good typing, data collection and computer skills
• Good oral and written communication skills
• Knowledge of office procedures and office machines
• Good organizational and time management skills
• Ability to interact with people in a positive and supportive manner
• Ability to work independently and as a team member

EXPERIENCE/EDUCATION REQUIRED:

Mount Rogers Community Services is an Equal Opportunity Employer.

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