Office Support Specialist

The Remas Company; Fort Lauderdale (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

The Remas Company in Fort Lauderdale is seeking a clerical assistant to perform a variety of office support tasks using a PC and multiple software applications. You will work under close supervision and determine how to complete tasks within established procedures.

Responsibilities include interacting with the public and staff, preparing documents, managing files, processing mail, and helping with timecards and records maintenance. The role requires a minimum of six months of clerical experience.

Qualifications

• Requires six (6) months of clerical or closely related experience.

Responsibilities

• Interacts with the public, County staff, or vendors to obtain goods or services, assist with agency or postal delivery services, equipment, programs, and facilities.
• Collects fees, answers questions, identifies service needs or locates missing materials.
• Prepares a variety of correspondence, notifications, forms, meeting minutes, and related documents to communicate information to staff and the public.
• Files correspondence, documents, requests, and other forms to document activities and comply with records management and operating policies.
• Maintains supplies, materials, and equipment to ensure availability for efficient operation.
• Reviews timecards, leave requests, and related documents to ensure accurate pay and leave balances.
• Sets up manual and electronic files to facilitate case/work management and retrieval.
• Sorts mail and proofs prints to identify data entry errors and directs mail to appropriate divisions.
• Retrieves information from databases or spreadsheets to facilitate data and trend analysis.
• Performs related work as assigned.

Job description

Performs a variety of specialized office support work involving the use of a personal computer, a variety of software applications, and other office equipment.

This class works under close to general supervision according to set procedures but determines how or when to complete tasks.

GENERAL DUTIES AND RESPONSIBILITIES:

Interacts with the public, County staff, or vendors in order to obtain goods or services, assist in using agency or postal delivery services, equipment, programs, and/or facilities,

collect fees, answer questions, identify service needs or locate missing materials.

Prepares a variety of correspondence, notifications, forms, meeting minutes, and related documents in order to communicate information to staff and/or the public, processes requests for agency materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.

Files a variety of correspondence, documents, requests received, and other forms and

materials in order to provide documentation of activities and comply with agency and State records management, and agency operating policies and procedures.

Maintains adequate amounts of a variety of supplies, materials and equipment in order to ensure availability of items needed for efficient operation.

Reviews timecards, leave requests, and related documents in order to ensure employees

are paid correctly and leave balances are accurate; distributes paychecks to employees in order to ensure each employee receives his/her paycheck.

Sets up a variety of manual and/or electronic files in order to facilitate case or work management and tracking and facilitate storage and retrieval of information.

Sorts mail in order to determine which mail processor to use and/or direct it to the appropriate division/person; proofreads printouts, summary reports, or on-screen data in order to identify data entry errors; opens files for new cases in order to facilitate case management and tracking.

Retrieves information and summary reports from a variety of databases or spreadsheets in order to facilitate data and trend analysis, and/or provide data or information to staff, County officials, and/or the public.

Performs related work as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Requires six (6) months of clerical or closely related experience