Office Operations Assistant

State of West Virginia; Petersburg (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

State of West Virginia in Grant County seeks a clerical assistant to support the Bureau of Family Assistance. The role involves greeting walk-in clients, routing messages, scanning documents into client files, and coordinating with staff to ensure accurate workflows.

The position requires a high school diploma and offers a range of benefits as part of state employment. You will work under general supervision, performing varied clerical tasks and contributing to daily operations.

Qualifications

• Graduation from a standard high school or the equivalent.

Responsibilities

• Perform varied clerical duties with walk-in clients.
• Direct client phone calls and route messages via email or IM.
• Scan documents into correct client cases.
• Communicate effectively with workers and staff.
• Distribute mail and faxes as needed.
• Complete related work as required.

Skills

Clerical skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

Document scanning

Job description

Nature of Work

This position is located in Grant County

Under general supervision, complete varied clerical duties involving face‑to‑face contact with walk‑in clients, directing client phone calls, and scanning documents into the correct client cases. Comprise client messages accurately and route them via email or instant messaging system to appropriate individuals. Must be able to effectively communicate with workers. This position may also distribute mail and faxes. Complete related work as required.

This position is for the Bureau of Family Assistance

Minimum Qualifications

Training

Graduation from a standard high school or the equivalent.

State employment offers a variety of benefits. 01

AFFIRMATION

I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job‑related information contained in this application. I release the State of West Virginia and any agent acting on its behalf from any and all liability by reason of the request for such information. I further authorize and request each former employer, educational institution, or organization (including law enforcement agencies) to provide all information that may be sought in connection with this application. WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION: Unofficial transcripts High school diplomas or transcripts Birth certificates Social Security Cards Driver’s Licenses Passports These documents will be removed from your profile if submitted.

• I consent to the above statement.
• Required Question