Office Assistant

Mount Rogers Community Services Board; Petunia (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Mount Rogers Community Services Board is seeking an Office Assistant to provide support services within an assigned facility. The role assists in the day-to-day business operations, handling front-desk tasks, record-keeping, and coordinating schedules.

Ideal candidates will have strong typing, data entry, and computer skills, plus excellent oral and written communication. You will work both independently and as part of a team, contributing to efficient operations and responsive client service in

Qualifications

• Reception duties including answering calls, taking and distributing messages.
• Collect and receipt fees and perform daily bank deposits.
• Record management in the electronic health record per regulations.
• Secure the facility at opening and closing; ensure doors and windows are locked.
• Assist with day-to-day operations across multiple facilities as needed.
• Attend mandatory trainings and keep them up to date.
• Strong typing, data collection and computer skills.
• Excellent oral and written communication.
• Knowledge of office procedures and equipment.
• Strong organizational and time-management skills.
• Ability to interact positively and work independently or in a team.

Responsibilities

• Reception duties and directing visitors.
• Handle mail opening, stamping, distribution.
• Provide contact information for community resources.
• Manage fees, cash handling, and deposits.
• Maintain and update electronic health records.
• Prepare and submit reports as needed.
• Support clerical staff with scheduling and meetings.
• Ensure facility security at opening and closing.

Skills

Typing speed

Data entry

Computer skills

Communication skills

Office procedures

Time management

Interpersonal skills

Teamwork

Tools

MS Office

Electronic Health Record

Fax/Scanner/Printer

Job description

Office Assistant position provides support services within assigned facility. Assists in the day to day business operations.

ESSENTIAL FUNCTIONS:

(Maximum of Eight)

• Reception - Answer telephone, fax information, take and distribute messages for staff. Greet individuals and accompanying caregivers, vendors, guests and other staff directing them to the appropriate location. The opening, date stamping, and distribution of mail. Provide contact information for community resources.
• Reimbursement - Collect and receipt fees, and make daily bank deposits. Reconcile money drawer daily. Conduct financial interviews with clients in order to assess/collect fees for services. Obtain individuals' payer information for the purpose of verifying benefits and coverage. Complete documentation regarding collection attempts.
• Records Management - Manage individuals' information in the electronic health record in accordance with agency and regulatory requirements. Scan and attach information into the individuals' electronic health record. Process requests for record information, after approval from Center Director, and within 10 days of receipt.
• Facility Security - Secure the facility at opening and closing; Assure that all monies, doors, windows, are locked at the end of each day.
• Assist in day to day operations which may vary by facility but may include: managing clinical staff's schedules, as well as reschedules and appointments not kept; manage facility's vehicle and hot spot logs; make appointment reminder calls; submit charge account documentation to the administrative office; submit work orders as needed; purchase and order supplies as needed; complete daily schedule reviews; assist in generating reports as needed; complete Rapid Access administrative Assessments.
• Meetings/Trainings - Attend meetings held for a variety of purposes, including in-service trainings. Keeps mandatory training up-to-date.
• Good typing, data collection and computer skills
• Good oral and written communication skills
• Knowledge of office procedures and office machines
• Good organizational and time management skills
• Ability to interact with people in a positive and supportive manner
• Ability to work independently and as a team member

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