Office Manager - State Farm Agent Team Member

Angela Hughes - State Farm Agent; Detroit (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off (holidays and personal/sick days)

Salary plus commission/bonus

Growth potential/opportunities for advancement

Opportunity to have your own agency with proven track record

Job summary

Angela Hughes - State Farm Agent in Detroit, MI, is seeking an organized and detail-oriented professional to join the team. This role involves establishing and maintaining customer relationships, providing customer service, and ensuring the office effectively meets customer needs.

The position offers a salary ranging from $40,000 to $60,000 annually, with commission potential. Candidates should have strong communication skills and experience in customer service.

Benefits include paid time off, growth opportunities, and potential for agency ownership.

Qualifications

• Excellent communication skills - written, verbal, and listening.
• Highly organized and detail-oriented.
• Experience in customer service required.
• Experience in managing customer service preferred.
• Able to coordinate and collaborate with others to achieve agency goals.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Excellent communication skills - written, verbal, and listening

Highly organized and detail-oriented

Experience in customer service required

Proactive in problem-solving

Able to work in and manage a team environment

Experience in Windows computer applications

Able to succeed in a fast-paced environment

Job description

Full Time • Detroit - MI

• Tuition assistance

ROLE DESCRIPTION

As with, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Angela Hughes - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS

• Excellent communication skills - written, verbal, and listening
• Highly organized and detail-oriented
• Experience in customer service required
• Experience in managing customer service preferred
• Experience in sales preferred
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment
• Able to obtain Property and Casualty License
• Able to obtain Life and Health License

BENEFITS

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency
• opportunity to have your own agency with proven track record

Compensation: $40,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Detroit, MI and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.