Future Opening: Office Manager – State Farm Agent Team Member

Angela Hughes; Detroit (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Salary plus commission/bonus

Growth opportunities within agency

Possibility to own agency

Job summary

Angela Hughes – State Farm Agent in Detroit, MI is seeking a collaborative professional to help equip the agency to continually achieve its goals by implementing and supporting office policies and ensuring excellent customer experiences. Alongside other team members, you will create smooth operations to realize the opportunities offered by insurance products and financial services.

You will join an organized, detail-oriented team focused on building relationships with customers and maintaining a

Qualifications

• Excellent communication skills in writing, speaking, and listening.
• Highly organized and detail-oriented.
• Previous experience in customer service is required.
• Sales experience is preferred.
• Ability to work in and lead a team environment.
• Experience using Windows applications.
• Able to obtain Property and Casualty license and Life/Health license.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained and equipped to meet customer needs and market relevant products.

Skills

Communication skills

Organized and detail-oriented

Customer service experience

Sales experience

Team collaboration

Problem-solving

Windows applications

Fast-paced environment

License readiness: P&C

License readiness: Life & Health

Job description

Benefits:

• Tuition assistance

ROLE DESCRIPTION:

As with, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Angela Hughes – State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS:

• Excellent communication skills – written, verbal, and listening

Highly organized and detail-oriented

• Experience in customer service required
• Experience in managing customer service preferred
• Experience in sales preferred
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment
• Able to obtain Property and Casualty License
• Able to obtain Life and Health License

BENEFITS:

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency
• opportunity to have your own agency with proven track record
  Compensation: $40,000.00 – $60,000.00 per year

My team’s mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Detroit, MI and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.