Office Manager / Scheduling Coordinator

Comfort Keepers; San Angelo (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

Comfort Keepers is seeking an Office Manager/Scheduling Coordinator in Texas to oversee daily office operations and coordinate caregiver scheduling. You will recruit, interview, onboard caregivers, and ensure excellent client service while maintaining readiness for state audits.

The role requires strong organizational skills, proficiency in Microsoft Office, and experience with CRM/scheduling software. In-person work with on-call responsibilities, 40 hours per week.

Qualifications

• Must have experience as an Office Manager or similar supervisory role.
• Proficient in Microsoft 365 (Word, Excel, Outlook).
• Experience with CRM systems and scheduling software preferred.
• Excellent customer service with a friendly, people-oriented approach.
• Ability to multi-task in a fast-paced environment.
• Fast learner, adaptable to new systems and processes.
• Strong organizational skills with attention to detail.
• Ability to take initiative and work independently while collaborating with team.
• Experience supervising caregivers and administrative staff.
• Home care or home health experience preferred.

Responsibilities

• Manage daily office operations to maintain an efficient, welcoming environment.
• Recruit, interview & onboard caregivers, including orientation and training coordination.
• Schedule caregivers, coordinate shifts, and handle call-offs to maintain staffing.
• Match caregivers with clients based on skills, availability, and client needs.
• Supervise caregivers and provide support to ensure quality care delivery.
• Utilize CRM scheduling software and other tools to organize appointments and staff schedules.
• Maintain accurate records and documentation for state audits.
• Handle customer service inquiries professionally, addressing concerns and solutions.
• Participate in the on-call rotation as scheduled.

Skills

Office management experience

MS Office

CRM scheduling software

Customer service

Multitasking

Fast learner

Organization

Initiative

Supervision

Problem-solving

Home care experience

Tools

CRM systems

Job description

Job Summary

We are seeking a highly organized and proactive Office Manager/Scheduling Coordinator to oversee daily office operations, while maintaining an efficient and professional office environment. This role requires a people-oriented individual with strong computer proficiency, excellent customer service skills, and the ability to manage multiple tasks efficiently.

Duties

• Manage daily office operations to ensure an efficient and welcoming environment
• Recruit, interview & onboard new caregivers, including orientation and training coordination
• Schedule caregivers, coordinate shifts, and handle call-offs promptly to maintain staffing levels
• Match caregivers with clients based on skills, availability, and client needs
• Supervise caregivers and provide support as needed to ensure quality care delivery
• Utilize CRM scheduling software and other scheduling tools to organize appointments and staff schedules effectively
• Maintain accurate records and documentation to ensure readiness for state audits
• Handle customer service inquiries professionally, addressing concerns and providing solutions
• Required to participate in the on-call rotation as scheduled

Skills

• Proven experience as an Office Manager or in a similar administrative supervisory role
• Strong proficiency in Microsoft Office 365 (Word, Excel, Outlook)
• Experience with CRM systems and scheduling software is preferred
• Excellent customer service skills with a friendly, people-oriented approach
• Ability to multi-task effectively in a fast-paced environment
• Fast learner with the ability to adapt quickly to new systems and processes
• Strong organizational skills with attention to detail
• Ability to take initiative and work independently while collaborating with team members
• Effective supervision skills for overseeing caregivers and administrative staff
• Technical proficiency combined with problem-solving abilities to handle various office functions smoothly
• Previous experience in home care or home health is preferred

This position offers an engaging opportunity for a motivated individual looking to contribute to a dynamic team while ensuring exceptional caregiver support and client satisfaction.

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits

• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

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