Office Manager – Recovery Services Lead

Burrell Behavioral Health; Poplar Bluff (MO); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Paid time off

Benefits package

Career mobility

Job summary

Burrell Behavioral Health is seeking an Office Manager in Poplar Bluff, MO to oversee efficient office operations and coordinate intake, admissions, and billing processes. You will support clinical and leadership teams, maintain records, and foster a welcoming environment for staff and clients.

The role requires strong communication, organizational skills, and attention to detail, with responsibilities spanning documentation, staff onboarding, and cross-team collaboration within Recovery

Qualifications

• Excellent verbal and written communication skills.
• Advanced computer proficiency with MS Office.
• Knowledge of confidentiality requirements in mental health settings.

Responsibilities

• Coordinate office operations to maintain an efficient, organized, and professional work environment.
• Screening individuals by phone and in person to determine service needs.
• Complete intake documentation including demographics, release of information, and financial verification.
• Support hiring managers with onboarding activities and new team member processes.
• Coordinate admissions, transfers, and discharges with billing and clinical teams.
• Prepare correspondence, forms, reports, and summaries for clinical staff.
• Maintain census information and program records; review charts and file as needed.

Skills

Verbal communication

Written communication

Microsoft Word

Excel

Education

Bachelor's degree in Business Management/Administration/Health Management or related field

High school diploma with 4+ years office admin experience

Tools

Microsoft Word

Excel

Job description

Burrell Behavioral Health is seeking an Office Manager in Poplar Bluff, MO to oversee efficient office operations and coordinate intake, admissions, and billing processes. You will support clinical and leadership teams, maintain records, and foster a welcoming environment for staff and clients.

The role requires strong communication, organizational skills, and attention to detail, with responsibilities spanning documentation, staff onboarding, and cross-team collaboration within Recovery