Impact-Driven Office Manager, Recovery Services

Burrell Center Inc; Poplar Bluff (MO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Health benefits package

Training and career mobility

Welcoming workplace culture

Mission-driven organization

Job summary

Burrell Center Inc. in Poplar Bluff, MO is seeking an Office Manager to optimize office operations and support clinical and leadership teams. You will handle intake, data management, and administrative processes to ensure efficient service delivery and an organized workplace.

The role emphasizes collaboration across departments, strong communication, and a willingness to lead and coordinate staff duties, ensuring timely completion of documentation and records.

Qualifications

• Bachelor’s degree in Business Management, Business Administration, Health Management, or related field; OR High school diploma with 4+ years in office admin/related functions.
• Excellent verbal and written communication skills.
• Advanced computer proficiency including Microsoft Word and Excel; knowledge of confidentiality in health services.
• Strong understanding of policies, procedures, and program operations.
• Attention to detail and accuracy; valid driver's license and ability to pass background screenings.

Responsibilities

• Coordinate office operations to maintain an efficient, organized environment.
• Screen individuals by phone and in person to assist services access.
• Complete intake documentation including demographics and financial verification.
• Support onboarding activities for new staff and administrative processes.
• Coordinate admissions, transfers, and discharges with billing and clinical teams.
• Prepare correspondence, forms, reports and summaries for clinical staff.
• Maintain census information and program records; conduct chart reviews and filing as needed.
• Review and submit group logs and related documentation within set timeframes.
• Foster professional relationships with referrals, clients, team members, and community partners.
• Supervise team members and provide leadership support when assigned.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Multitasking

Leadership

Education

Bachelor’s degree in Business Management/Administration/Health Management

High school diploma with 4+ years admin experience

Tools

Microsoft Word

Microsoft Excel

Job description

Burrell Center Inc. in Poplar Bluff, MO is seeking an Office Manager to optimize office operations and support clinical and leadership teams. You will handle intake, data management, and administrative processes to ensure efficient service delivery and an organized workplace.

The role emphasizes collaboration across departments, strong communication, and a willingness to lead and coordinate staff duties, ensuring timely completion of documentation and records.