Office Manager & Program Support - Extension

Penn State University; Pennsylvania; On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Comprehensive benefits package

Paid holidays, vacation and sick time

Job summary

Penn State Extension in Northampton County is seeking a detail-oriented Administrative Assistant to serve as Office Manager and provide comprehensive office management, financial oversight, and program support for the 4-H, Master Gardener, and Master Watershed programs.

The role involves managing financial accounts, coordinating scheduling, supporting outreach with flyers and social media, maintaining CRM data in Salesforce, and ensuring smooth daily operations in a nonprofit educational

Qualifications

• Proven administrative experience in an educational or nonprofit setting.
• Knowledge of Penn State systems or similar (SAP Concur, SIMBA, Workfront, ServiceNow).
• Strong organizational, communication, and customer service skills.
• Experience with CRM platforms, especially Salesforce.

Responsibilities

• Manage financial accounts in compliance with Penn State procedures, monitor budgets, process expenditures, and reconcile accounts.
• Serve as purchasing agent for office supplies and publications; maintain equipment.
• Act as primary liaison for internal and external contacts; provide front-line customer service.
• Coordinate scheduling for staff, educators, and departmental meetings; manage calendars.
• Support program promotion with flyers, media releases, and publications management.
• Maintain CRM databases (Salesforce); assist with communications and volunteer management.
• Track volunteer clearances/hours; work with Connect (Master Gardener/Master Watershed) and Zsuites.
• Assist with planning and setup of workshops/events; manage space logistics and security.
• Support social media and website communications; draft and distribute press releases.

Skills

Administrative experience

Customer service

Salesforce CRM

Front-line liaison

Scheduling

Education

GED or HS diploma

Tools

Salesforce

Connect

Zsuites

SAP Concur

SIMBA

Workfront

ServiceNow

Job description

Penn State Extension in Northampton County is seeking a detail-oriented Administrative Assistant to serve as Office Manager and provide comprehensive office management, financial oversight, and program support for the 4-H, Master Gardener, and Master Watershed programs.

The role involves managing financial accounts, coordinating scheduling, supporting outreach with flyers and social media, maintaining CRM data in Salesforce, and ensuring smooth daily operations in a nonprofit educational