Office Manager & Admin Support - Nonprofit Tuition Benefit

The Pennsylvania State University; Nazareth (Northampton County); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

The Pennsylvania State University Extension in Northampton County seeks an Administrative Assistant to serve as Office Manager, delivering comprehensive office management, financial oversight, and program support for 4-H, Master Gardener, and Master Watershed initiatives.

You will coordinate scheduling for staff and educators, manage CRM databases, assist with communications and outreach, and help plan workshops and events while ensuring smooth daily operations and strong customer service across

Qualifications

• Proven administrative experience, preferably in an educational or nonprofit setting.
• Knowledge of Penn State systems or similar systems (SAP Concur, SIMBA, Workfront, ServiceNow) and Extension programming and operations is required.
• Strong organizational, communication, and customer service skills.
• Experience with CRM platforms, especially Salesforce.

Responsibilities

• Manage financial accounts in compliance with Penn State accounting procedures, including budget monitoring, expenditure processing, receipting, bank deposits, and reconciliation.
• Serve as purchasing agent for office supplies and publications; maintain office equipment.
• Act as primary liaison for internal and external contacts; provide front-line customer service and general office support.
• Coordinate scheduling for staff, educators, and departmental meetings; manage calendars and appointments.
• Support program promotion by assisting educators with flyers, brochures, media releases, and publication management.
• Maintain and update CRM databases (Salesforce); assist with communications and volunteer management.
• Track volunteer clearances and hours; must have experience with Connect (Master Gardener and Master Watershed) and Zsuites (4-H).
• Assist with planning and setup of workshops, classes, and special events; manage meeting space logistics and security requirements.
• Support social media and website communications (Facebook, PLONE, Twitter); draft and distribute press releases for Extension programs.

Skills

Administrative experience

Organizational skills

Communication skills

Customer service skills

Education

GED or High School diploma

Tools

SAP Concur

SIMBA

Workfront

ServiceNow

Salesforce

Job description

The Pennsylvania State University Extension in Northampton County seeks an Administrative Assistant to serve as Office Manager, delivering comprehensive office management, financial oversight, and program support for 4-H, Master Gardener, and Master Watershed initiatives.

You will coordinate scheduling for staff and educators, manage CRM databases, assist with communications and outreach, and help plan workshops and events while ensuring smooth daily operations and strong customer service across